NTUC FairPrice Co-Operative

Gaining Agility from Real-Time Retailer-Supplier Collaboration

Serving over 500,000 shoppers a day is a tall order. And maintaining the supply chain that can deliver the best products promptly and at the lowest price, day after day, adds to the sophisticated challenge. But both these goals have been at the heart of NTUC FairPrice Co-Operative Ltd.’s operating model since it launched its first supermarket in 1973. As Singapore’s largest retailer, with half a million people relying on it each day, NTUC FairPrice Co-Operative needed an up-to-date solution to enhance and automate collaboration with its suppliers in order to meet customers’ expectations and needs.

Turning to SAP Cloud Platform, NTUC FairPrice Co-Operative now benefits from much easier and faster real-time communication and collaboration with its suppliers. It launches and maintains products more efficiently. And SAP Cloud Platform has helped it improve its inventory management and drive revenue growth. NTUC FairPrice Co-Operative's greater agility helps it keep top-quality, fresh goods stocked and shelved for its discerning consumers.


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Productivity and efficiency
Visibility of process and time to market
Level of supplier satisfaction and effective collaboration