City of San Diego

Driving Water Conservation and Operational Efficiency through Digital Customer Engagement

MyWaterEasy is a self-service digital customer engagement platform that has transformed CoSD’s relationship with their customers. Using SAP Cloud Platform, MyWaterEasy allows customers to manage their utility account, view and pay bills, view and compare their water usage to stay informed on their consumption habits, find water savings tips and apply for rebates, find authorized payment locations, view service outages, report water leaks and request service or help.


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