Empowering Sales to Enhance the Customer Experience by Going Mobile with SAP Cloud Platform

Automotive and construction companies around the globe rely on the Sika Corporation for their chemical bonding, sealing, damping, reinforcing, and protection needs. With a project-driven business and a lot of customization, Sika needed to move its sales representatives from manually writing terms and conditions for prospective customers to an online, error-free process.

The company turned to SAP Cloud Platform and the Build tool to design and construct a mobile solution that provides sales consultants with all necessary information to make a price commitment while meeting on-site with customers. The mobile functionality enables the representatives to work closely with and focus on the customers to understand their needs and offer the best solution from the broad range of Sika products. The mobile solution eliminates errors in agreed-upon terms, reduces time needed for administrative tasks, and streamlines negotiations. This means sales and service representatives now have more time to focus on delivering value-added, customer-facing activities. 


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