Smart Utility Systems (SUS) is the leading provider of cloud-based Software-as-a-Service (SaaS) solutions for Customer Engagement, Workforce Mobility, Big Data Intelligence and Analytics to the Energy and Utility sectors. Smart Customer Mobile (SCM) from SUS is a mobile and web based software platform that integrates all customer interactions with the Utility company into one view to improve customer engagement and satisfaction, while reducing cost and complexity of customer services operations for the Utility. Smart Customer Mobile leverages the power of SAP technology, including the in-memory computing capabilities of SAP Cloud Platform. Smart Customer Mobile provides a 360 degree view of all customer interactions one integrated platform with 12 configurable modules.
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