Frequently Asked Questions:
SAP Cloud Platform Pricing and Packaging

Find answers to common questions about pricing.

Q: I have a global account in SAP Cloud Platform based on the subscriptions-based pricing model and now I want to add more services using the consumption-based model. Can I use the same global account?
After you purchase your cloud credits, a new global account is set up in SAP Cloud Platform. This account is enabled for consumption-based usage and is not linked to your existing subscription-based global account. In your subscription-based account, you’ll see only the services and applications you’ve purchased. In your new consumption-based account, you’ll see and be able to provision the entire SAP Cloud Platform portfolio of services that is eligible for use with the new model.

Q: What SAP Cloud Platform services are available via the consumption-based model?
Products are available on a Consumption basis where expressly stated in the Pricing Overview for that Product.

Q: What is a “contract period” with respect to the consumption-based model?
The duration of the contract is split into contract periods (often of one year each) and your cloud credits are divided between these periods.

Q: If I pay with cloud credits, how can I track usage?
With the consumption-based pricing model, you can see your cloud credits usage and service usage in the Global Account Overview page in the SAP Cloud Platform cockpit. You can also track cloud credits usage in the monthly balance statement that you receive.

Q: Can I manage usage of enabled services?
With the consumption-based model, usage is unlimited; there are no quotas. However, for each sub-account, you can provide entitlements for required services. For example, you can provide entitlements according to technical projects, or by organization or by line of business, using SAP Cloud Platform sub-accounts.

We recommend that you use the estimator, which estimates monthly costs according to your planned project services. You can then create a sub-account in your SAP Cloud Platform cockpit for that project, and provide entitlements for the required services.

Q: How does the enablement and provisioning of services affect my cloud credits?
Once you enable a service in the SAP Cloud Platform cockpit, usage metering starts. The service-specific rate plan information specifies whether the charge is based on provisioning (for example, for databases) or on actual usage.

For example, if you enable the machine learning foundation service, but have not yet performed any computing operation, no charges are incurred.

Q: How does the tiered pricing scheme work?
In tiered pricing, the price is defined per unit within each tier or range. For each subsequent tier, the price per unit in the tier decreases. The number of units starts from 0 at the beginning of each month.

The following example has three pricing tiers:

  • Tier 1 - Up to 1000 API calls per month - $0.02 per call
  • Tier 2 - 1001 to 2000 API calls per month - $0.018 per call
  • Tier 3 - From 2001 API calls per month - $0.016 per call

If you use 2500 API calls in a month, the total cost would be:
$20 for the first 1000 API calls + $18 for the next 1000 API calls + $8 for the final 500 API calls = $46

Q: How does the volume pricing scheme work?
In volume pricing, the price per unit is defined for ALL units according to the range of the total volume. As the volume range increases over the month, the price per unit decreases. The number of units starts from 0 at the beginning of each month.

The following example has three pricing volumes:

  • Volume 1 - Up to 1000 API calls per month - $0.02 per call
  • Volume 2 - 1001 to 2000 API calls per month - $0.018 per call
  • Volume 3 - From 2001 API calls per month - $0.016 per call

If you use 2500 API calls in a month, you are charged according to volume 3 pricing. The total cost would be:
2500 x $0.016 = $40

Q: How does the block pricing scheme work?
In block pricing, the price is defined for a block, which is a fixed number of units. As you exceed the number of units in the block, you are charged for an additional block. Each block costs the same. The number of units starts from 0 at the beginning of each month.

In the following example, 1 block is 1000 API calls per month and each block costs $20.
If you use 2500 API calls in a month, you are charged for 3 blocks. The total cost would be:
3 x $20 = $60.